At the IAAPA Expo 2024, Sacoa Cashless Systems unveiled five innovative products designed to enhance the operations and customer experience in family entertainment centers (FECs). These products include:
K5 Kiosk: A user-friendly, ADA-compliant kiosk for purchasing and recharging play cards, offering multi-language support and customizable designs.
Redemption 2: An upgrade to the redemption system with an intelligent interface that improves efficiency and allows staff to assist multiple customers at once.
KwikPay: A mobile payment solution supporting QR code payments, designed for small operations, which also enables loyalty programs and discounted games.
Redemption Kiosk: A self-service kiosk for customers to choose their prizes and print a ticket for redemption, streamlining the process and freeing up staff.
Time Tracker: A tool to monitor and manage customer playtime, utilizing LED wristbands to quickly identify guests whose time has run out, reducing waste from single-use wristbands.
These innovations are focused on optimizing operations, reducing costs, and enhancing guest satisfaction, with the ultimate goal of increasing profitability for FEC operators.
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